Please read the Terms and Conditions carefully. After registering an account you you are deemed to have accepted and understood them.
These terms apply to all of your use of the products and services and the starsport website website of starsport www.starsport.do, as well as the transactions that you make on our products.
- BETTING ON THE INTERNET
1.1 The customer must enter his personal account number and secret password to access his personal data and betting to access his personal data and betting section.
1.2 It is the customer’s responsibility to keep his/her secret password secure. All transactions made on your account will be binding and valid.
1.3 The customer must check the account balance each time he/she logs in online and before wagering. wagering. When you verify and accept your account balance it means that you agree to all previous transactions without any all the above transactions without any claims.
1.4 It is the customers’ responsibility to check their bets after each play, or before logging off to ensure that all bets are correct. before logging off to ensure that all bets are correct. If the customer 1.5 If the customer makes a mistake in placing a bet, the bet may be removed if: 1. The error is reported 1. The error is reported within 30 minutes from the time the bet was placed. 2. The event wagered on has not started. and 3. The line or price of the event has not changed or started.
2.1 You must be at least 18 years old to open an account on starsport. It is prohibited for persons under the age of majority. Any winnings made by a minor will not be will not be paid out and your personal data and information will be passed on to the competent authorities. authorities.
- ACCOUNT OPENING
3.1 starsport reserves the right to refuse the opening of an account and to close or suspend multiple suspend multiple accounts that have been opened. The customer should contact customer service for information. Customer Service for information.
3.2 Only one account can be opened. If we believe that a customer has multiple accounts open on our website starsport.do, we will close them and only one account will remain open. The customer agrees not to open more than one account under any circumstances, not even to obtain benefits of promotions as they can only be obtained once. they can only be obtained once.
3.3 All new accounts are subject to the account holder’s identity verification process. account holder. In all instances, if we are unable to verify the identity of an account holder to our satisfaction, we reserve the right to suspend that account and terminate all accounts. account holder’s identity satisfactorily, we reserve the right to suspend that account and cancel all wagers. wagering.
3.4 All information provided when registering on our website starsport.do must be true and correctly and correctly filled out in all respects. Please inform our Please inform our customer service department of any changes to your personal details or address as soon as possible. as soon as possible.
3.5 You agree to keep your data (including usernames and passwords) absolutely private. absolute privacy. You alone are responsible for bets placed on the starsport.do website under your personal data. under your personal data. With regard to bets placed by telephone, you are responsible for all bets placed when your account details are correctly provided over the phone. by telephone. If you forget or lose your personal details or believe that they have been obtained by third parties, you should immediately contact our CUSTOMER SERVICE to change your account details so that you can use your account again with and you will be able to use your account normally.
- ACCEPTANCE OF BETS
4.1 starsport reserves the right to refuse all, part or individual bets, not without first sending to the customer the corresponding explanation of the reasons for such an action. the reasons for the refusal.
4.2 starsport only accepts bets placed online, by contacting the Customer Service or from your mobile phone. Customer Service or from your mobile phone. Bets placed by any other means (regular mail, email, fax, etc.) will not be accepted. mail, email, fax, etc.) as they will be void, whether you win or lose.
4.3 It is your responsibility to ensure that your betting details are correct. correct. Once bets have been placed and their acceptance confirmed, they will not be changed, or cancelled.
4.4 The calculation of the “Estimated Winnings” on the virtual ticket on the website is for information purposes only. 4.4 The calculation of the “Estimated Winnings” on the virtual ticket shown on the website is for information purposes only, bets will be calculated using the accepted price. For example, on multiple bets with a cancelled selection, the “Estimated Winnings” will change according to the situation. situation.
4.5 A bet placed on the Website is not valid until a message is displayed confirming that “Your bets have been placed” and stating the reference number of the bet. message appears confirming that “Your bets have been placed” and stating the reference number of the bet. If you are not sure about the validity of a bet, you can check it on our website starsport.do by selecting “History” and clicking on “View open ticket” or by contacting our Customer Service at (809) 809-5325. Customer Service at (809) 276-8458, Monday through Sunday from 9:00am to 9:00pm.
4.6 Any call that has not been recorded by the starsport.do system or that is not registered in our database will not be registered in our database, will not be recognized by starsport.do. For bets placed by means of the Telephone Betting Service, the time at which the call was recorded in starsport.do will be the final authority on the settlement of bets. For bets placed via the or mobile, the database and transaction system will be the authority on the settlement of the bets. settlement of the same. In the event of a dispute, you and starsport.do agree that the system of starsport.do, the database and the transaction history shall be the final authority in this respect.
4.7 At starsport we strive to ensure complete accuracy with regard to announcements, publication, issuing of prices and other betting-related information. However, in the event of an error, starsport cannot accept However, starsport cannot accept any liability and reserves the right to correct any obvious errors. obvious errors. In the event of the acceptance of any bet placed which contains an error (e.g. by having (e.g. if a wrong price has been published, or if the handicap margins have not been published correctly), the bets correctly) the bets will be deleted and the money wagered will be credited to the customer’s account. will be credited to the customer’s account.
4.8 Accepted wagers will be settled on the official result of each event, unless otherwise stated. unless otherwise stated.
4.9 Where no official announcement of the cut-off time is made at an event for betting on the the publication of the start time of the event shall be deemed to be the starting time of the event. the time of the start time of the event shall be deemed to be that time limit. Any bets placed after an event or match has started may be considered void, unless may be deemed void, unless starsport agrees with the customer the fact that the bet was accepted before the start of the event. was accepted before the start of the event or match. However, for some sporting events, starsport may allow a grace period during which bets will be accepted. will be accepted. For example, on football (soccer) or American Football matches, starsport can accept bets after the start of the match if no goal has been scored or no significant incident has occurred. significant incident has occurred.
- RESPONSIBLE GAMING
5.1 At starsport, as a bookmaker, we take seriously the responsibility to provide a Responsible Gambling to our customers in order to avoid gambling problems. We want our customers to to play responsibly and to enjoy our products. If we receive any information that indicates that a customer is gambling beyond their means and has a gambling problem. gambling-related problems, starsport will immediately and permanently close the customer’s account. account.
- RULES FOR PROMOTIONS AND BONUSES
6.1 Promotional credits and bonuses will only be used for sports betting as an incentive for our customers. incentive for our customers. Promotional bonuses have no cash value. The bonus will be forfeited will be forfeited if any withdrawals are made since the bonus was credited, and the bonus will be removed from the account.
6.2 Accounts are eligible to receive bonuses only if they have not made any withdrawals in the last 30 days. withdrawals in the last 30 days.
6.3 If a withdrawal has been made within 30 days prior to the new deposit, the new deposit must cover the withdrawal amount before being eligible for a bonus. must cover the amount of the withdrawal before being eligible to receive a bonus. Losses (prior to the withdrawal) will also be considered to cover the withdrawal amount.
6.4 Top-up deposits to account balance will not be considered for bonuses when they are made with credit cards. are made with credit cards.
6.5 Top-up deposits to account balances with sufficient existing funds to cover average wagering activity on the account will not be account’s average wagering activity, will not be considered for bonuses.
6.6 Vouchers must be claimed by email or telephone. (809) 276-8458 through our customer service, hours of operation Monday through Sunday from 9:00am to 9:00pm.
6.7 The Administration reserves the right to make the final decision on bonuses. Bonuses will be credited to recreational players only. Bonuses and fee reimbursement will be forfeited if it is determined that an account is bonuses and fee reimbursement will be forfeited if it is determined that an account is established only to meet the minimum bonus requirement, and then closed. minimum bonus requirement, and then closed. Valid identification may be required to claim bonus benefits. benefits
- CONFLICTS AND GRIEVANCES
7.1 starsport will claim criminal and contractual sanctions against those customers who are related to fraud, misrepresentation, fraudulent or criminal acts. fraud, misrepresentation, fraudulent or criminal acts. starsport will withhold payments from any customer suspected of the aforementioned acts. any customer suspected of any of the aforementioned acts. You shall indemnify and pay to starsport, as required, all expenses, charges or losses suffered or incurred by starsport (including any direct, indirect or consequential loss, loss of profit and loss of goodwill) arising directly or goodwill) arising directly or indirectly from fraud, misrepresentation or tort.
7.2 starsport reserves the right to withhold payouts and void bets on an event if we have evidence or suspicion of the following occurring event if we have evidence or suspicion of the following occurring: (a) the integrity of the (a) the integrity of the event is in question. (b) The price(s) have been manipulated. (c) Insider information (b) The price(s) have been manipulated. Evidence of the above will be based on the size, volume or pattern of bets placed with starsport size, volume or pattern of bets placed with starsport via our website starsport.do. The decision taken by the competent administration of the sport in question, the optional authority of starsport and/or any starsport and/or any competent industry association (if any) shall be conclusive.
7.3 In the event that there is evidence of a series of bets containing the same selection(s), having been made by or for the same individual or association of individuals, we will selection(s), having been placed by or for the same individual or association of individuals, we reserve the right to void the bets or withhold reserve the right to void bets or withhold payment of winnings, pending the resolution of any further investigation. resolution of any subsequent investigation.
7.4 In the event that a customer gives inaccurate and/or ambiguous instructions, starsport reserves the right to cancel the total amount of the reserves the right to cancel the total amount of that bet being our final and unappealable decision. final and unappealable.
8.1 You can view your current account balance and transaction history at any time. at any time. If there are any complaints or disputes arising from any current or previous transactions, please please contact our customer service department. If starsport is unable to resolve the claim, we will pass your claim to an arbitrator, such as SEDEFIR, whose decision will be final subject to the decision will be final subject to full representation of all parties involved. No dispute over wagering shall not give rise to a lawsuit, legal action or protest to a bookmaker’s license and/or permit unless it is not bookmaker unless the advice given by the arbitrator is not acted upon.
- NO WARRANTY
9.1 starsport will endeavour to supply the products using reasonable care and expertise. starsport makes no warranties or representations of any kind, including but not limited to the following starsport’s reasonable care. starsport makes no warranties or representations of any kind, express or implied, in relation to the products. All implied warranties and/or conditions of satisfactory quality, fitness for purpose, completeness or accuracy are totally excluded. totally excluded.
9.2 starsport does not guarantee that the products will meet your requirements or will be interrupted, temporarily, for security or due to error. Such interruption will be corrected by our server or our technicians to ensure that the software is our technicians to ensure that the software is free of problems.
9.3 In case of system or communication errors concerning: the placing of a bet, the result or any other element of the the result or any other element of the products, starsport is not responsible for the result of any such errors and we reserve the right to for the result of any such errors and we reserve the right to void all bets where such an issue applies. where such an issue applies.
- LIMITATION OF LIABILITY
10.1 starsport is not liable under contract, for losses, torts, negligence or damages related to our products or services, either directly damages related to our products or services, either directly or indirectly, including, without limitation, risk of loss of business, loss of profits, interruption of business, loss of your business loss of business, loss of profits, business interruption, loss of business information, or any other economic or consequential loss (including where you have notified us of such loss). where you have notified us of the possibility of loss or damage).
10.2 You agree that your use of our products is at your own risk.
10.3 starsport shall not be liable or obligated to you for any loss of content or material uploaded or transmitted through the material uploaded or transmitted through the products offered and you confirm that starsport is not liable to you or any third party for any modification liable to you or any third party for any modification, suspension or discontinuance of any of our products. any of our products.
11.1 You agree to indemnify, defend and hold the intellectual property of starsport as well as its directors, employees, agents and suppliers immediately upon request against any claims, demands, damages, losses, costs and expenses, including legal any and all claims, demands, damages, losses, costs and expenses, including legal fees, arising out of a breach by you of any of these terms or any other applicable rules or otherwise arising out of your applicable rules or otherwise arising out of your use of the products and services we offer or any other use by another person accessing the use by another person accessing the products using your username.
- ACCOUNT CANCELLATION
12.1 starsport may terminate your account (including your user name and password) if we have indications that you have breached any of these terms, any other applicable rule, have acted in a way that is acted inconsistently with the spirit of any of them or for any other reason.
12.2 You agree that starsport does not have to inform you in advance of the fact of the termination of the use of your account. termination of the use of your account.
- ACCOUNTS IN GENERAL
13.1 We do not accept bets from the United States of America.
13.2 All claims must be brought to the attention of the administration, no later than two (1) weeks from the day the bet is placed. No claims will be accepted after this period. this period.
13.3 The minimum amount to wager online is $1.00 DOP.
13.4 In general, postponed and/or rescheduled sporting events, bets are considered as no action, and money wagered will be credited to the account. action, and money wagered will be credited to the account. Some sports have exceptions, such as tennis or golf matches where bets continue until the final event is completed. final event. See our sports guide for more information.
13.5 starsport.do reserves the right to refuse or limit any bet. This may include, but is not limited to include, but not limited to: made and saved bets, obvious line errors, or exceeding betting limits. betting limits.
13.6 In case of human error, technical error or malice during the process of crediting the deposit the client’s account, starsport.do reserves the right to only consider as valid the plays that were made with the actual amount deposited by the that were made with the actual amount deposited by the client, all other plays made with the available balance that was mistakenly balance that was mistakenly credited to the client’s account will be deleted and will have no value whatsoever. no value whatsoever.
13.7 All contents of this website including, but not limited to, text, design, graphics, images, lines, mummies used herein are the property of starsport.do, operated by Megamix SRL and Megamix SRL, graphics, images, lines, mummies used herein are property of starsport.do, operated by Megamix SRL and are for personal use only. are to be used exclusively for personal use.
13.8 Trademarks displayed on this site are the property of their respective owners.
13.9 Automated scripts or robots that collect personal data, access accounts or perform transactions are not permitted on this website. personal data, access accounts or perform transactions are not permitted.
13.10 All winnings from your bets will be credited to your account at starsport.do. If funds are credited to your account by mistake, it is your responsibility to inform starsport.do. to starsport.do. Furthermore, starsport.do reserves the right to cancel bets placed using these funds. using these funds.
13.11 No material from this website may be copied, reproduced, distributed, transmitted, used in any derivative work, sold, changed or passed on without consent, transmitted, used in any derivative work, sold, exchanged or transferred without the written consent of Megamix SRL and Sports Gaming Solutions SRL. written consent of Megamix SRL and Sports Gaming Solutions SRL.
13.12 Combination bets on the same team where you bet on the pointspread and the money line are prohibited. pointspread and the money line are prohibited. Multiple bets are not accepted where the outcome of one result of one part of the bet contributes to the result of the other (correlated plays).
13.13 starsport is not responsible for customers who disclose their personal account information to third parties. their account to third parties.
13.14 starsport.do shall not accept any liability for any damage or loss due to connection problems of the starsport.do website or its contents; including limitations, delays or interruptions in interruptions in operations or transmissions, loss or corruption of data, communication or line failure, any person misusing the any person misusing the site or any error or omission of content.
13.15 In case of an error in a line either in: Rotation Number, Names, Odds, Timetable, Maximum of a Bet among others, the same will be considered “no action” and the money will be refunded in the refunded to the corresponding account.
13.16 Internet gambling may be illegal in the jurisdiction or country where you are located or resident. or resident, if so, you are responsible for any gambling activity and you are also responsible for ensuring that you do not contravene any laws or responsible for ensuring that any laws or legislation prohibiting online gambling are not contravened. online gambling.
13.17 All information supplied by the Client on the Website must be accurate and complete in all respects. complete in all respects. starsport.do reserves the right to confirm a customer’s address by sending a verification letter by mail to the address provided by the customer. verification letter by mail, to the address provided by the customer. All correspondence will be discreet and the envelope shall not bear any reference to starsport.do. All withdrawal requests will remain pending until the verification request mailed to the customer is returned by the customer to starsport.do.do. by the customer to starsport.do.do
13.18 starsport.do reserves the right to initiate the procedure of verification by contacting you by e-mail or other available means.
13.19 All rules, policies and dividends published on this website are subject to change without notice. without prior notice.
13.20 If any part of these terms or any other applicable rule is held to be unlawful, void or for any reason unenforceable then that illegal, void or for any reason unenforceable, then such provision shall be deemed to be separate and shall not affect the affect the validity and enforceability of the rules that remain in force within these terms and conditions or other applicable rules. conditions or other applicable rules.
13.21 Unless otherwise stated, nothing in these terms or any other applicable rule creates or confers any right or applicable rule creates or confers any right or other benefit in favour of any person other than you and starsport.do… other than you and starsport.do..
13.22 All bets placed with starsport.do via the website starsport.do are deemed to have been placed and received in Santo Domingo, Dominican Republic and all and received in Santo Domingo, Dominican Republic and all terms and conditions shall be governed by the laws of the Dominican Republic and you irrevocably submit to the exclusive jurisdiction of the courts of Santo Domingo, Dominican Republic. courts of Santo Domingo, Dominican Republic.
- Responsible Gambling
Rules for responsible gaming
By following the rules listed below, you can enjoy the game without any anxiety: – You can play the game without anxiety:
1. Play only when you are calm and focused.
2. Take regular breaks.
3. Define for yourself in advance the monthly amount you can spend on gambling.
4. Once the maximum limit is set, do not increase it.
5. Before playing, set the maximum win amount, after reaching it, you must stop playing. stop playing.
6. Define ahead of time the amount you stand to lose
7. Do not play under the influence of alcohol or drugs.
8. Don’t play in a depressed state.